Monday, August 8, 2011

Do I have the rights to get a product replacement?

Ok so basically a few months ago I purchased a HTDZ HT-81 microphone. I have loved it up until today, when it unfortunately came apart in my hands. I was removing the supplied XLR cable from the microphone to put it away and the whole inside structure came right out resulting in the wires being torn from the circuit. I didn't use any excessive force and upon inspection it looks as if the glue used to hold the structure in place has weakened and caused it to slide out. The product does have a warranty but it's in Chinese which never helps. I have contacted the seller but in the mean time what are my rights? Should I be able to get a replacement? Thanks.

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